Expert guidance. Anytime care. Proven outcomes.
Who Benefits From Our Nurse Triage Services?
- Health Plans & Payers
- Primary Care & Pediatric Clinics
- Urgent Care Centers
- Hospice & Palliative Care Providers
- Telehealth & Virtual Care Platforms
- Employee Health Programs
- Hospital Systems
- University Health Services
- Behavioral Health Organizations
- Chronic Care Management Programs
Whether you need full-service triage, overflow support, or custom integration into an existing workflow, our team scales to meet your needs.
Why Choose Our Nurse Triage Service?
- Staffed by RNs with Extensive Clinical Experience
- Schmitt-Thompson Protocols Used Nationwide
- Available 24/7/365 for Round-the-Clock Support
- Multistate RN Licensing to Support National Coverage
- Custom Scripts & Escalation Workflows
- Detailed Encounter Documentation & Reporting
- Bilingual Support Available
- Reduces Unnecessary ER and Urgent Care Utilization
Real-Life Scenarios We Handle:
- A parent calls at 2am unsure if their child’s cough is serious
- A patient recently discharged is experiencing new symptoms
- A Medicare member needs help deciding whether to go to the ER
- A behavioral health patient calls in distress, unsure of next steps
- A nurse care team needs backup during a high-volume spike
Our team uses trusted clinical decision support tools and a calm, professional approach to ensure every patient gets the right advice—at the right time.
How It Works
We tailor your nurse triage solution based on your patient population, call types, and business needs. During onboarding, we:
- Define triage protocols, documentation needs, and escalation workflows
- Customize scripts and messaging for your brand
- Set up EMR or EHR integration (if needed)
- Launch with confidence—backed by experienced RNs and QA oversight
We also offer real-time data dashboards and post-encounter reports to help you track trends and quality metrics over time.
High-Quality Clinical Triage. Always.
Patients trust nurses—and for good reason. Our nurse triage service provides a clinical safety net that improves outcomes, reduces provider burnout, and ensures continuity of care.
📞 Get in touch today to bring our nurse triage and clinical expertise to your organization.